Business Wire

2020: Our Extraordinary Year in DiDi Numbers

Share

2020 was a year like no other for the world, for DiDi’s nearly 600 million users and driver partners, as well as its 13,000 corporate employees. At the dawn of a new year of hope, we would like to take some time to look back at some of the highlights in 2020 to celebrate the resilience of our people and cities.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210128006172/en/

DiDi 2020 in Numbers (Graphic: Didi Chuxing)

DiDi 2020 in Numbers (Graphic: Didi Chuxing)

  • Protecting local communities is our utmost priority.

Offline, more than 11 million sets of free masks and sanitizers were distributed to millions of drivers and couriers worldwide throughout 2020. DiDi driver-managers helped install 1 million protective dividers in DiDi cars to prevent droplet infection. Hi-tech or low-tech, we went the full distance for tech that works.

Online, all of DiDi’s 30 million+ driver partners went through a Health Guard routine that includes mask, temperature and disinfection checks to log onto daily service.

We stand ready to help our cities. Globally, hundreds of thousands of DiDi drivers and couriers provided more than 6 million free or discounted rides and meals to frontline health care workers and those in need. From mask verification to contact tracing, our engineers open-sourced various technological tools for cities around the world.

  • Our safety standards are higher and stronger.

Internationally, major safety incidents on DiDi dropped by 50.8% year-on-year. In-trip disputes and conflicts were down by 42.3%. Sexual-related complaints dropped by 71.4%.

This was made possible by continued safety investments. Across our international markets, DiDi’s risk analysis and management algorithms activated over 361 million control acts ranging from safety reminders, extra verifications, warnings and all the way to geo-fencing and active individual interventions.

But we couldn’t have done it without you and your safety awareness. Drivers and riders outside China chose to activate advanced safety options over 25 million times. In-trip audio recording was used over 1.3 million times. Over 23 million trips were shared with trusted ones.

  • With these solid health and safety bottom lines, we helped build stronger and more inclusive communities.

Globally, over 4 million drivers and couriers registered to use DiDi’s platform in 2020, many of whom were looking for extra income opportunities to tackle the challenges arising from the pandemic. Of the newly registered driver partners in international markets in 2020, 13.6% are women. Together with our female employees that account for 40% of DiDi’s workforce, women drivers helped us build higher platform standards of diversity and inclusion.

  • Together with these partners, we were able to stay resilient and achieve new growth.

Global daily trips hit a new record high of 60 million in October 2020. We also launched multiple new services including group-buying, courier, and freight businesses to capture demands arising from new consumer dynamics. As businesses focus more on efficiency, DiDi Enterprise Solutions, which helps cut employee and business transportation costs, also saw a 12% year-on-year growth in its client base.

In 2020, six new markets were opened – Russia, Peru, Panama, Argentina, the Dominican Republic and New Zealand. Trips completed outside China reached 1 billion.

  • Finally, our numbers also reflected special moments of life in every city we operate:

    • Small businesses are true warriors: A food shop-owner in Brazil, our star user globally, completed 2,017 trips in 2020 for in-person delivery.
    • There is always one long ride we have to take in life: A Brazilian user took a trip of 999.7 kilometers in 2020.
    • Good food comforts us and makes things right: The most frequent DiDi Food user, a Mexican gourmet, completed 749 orders from 216 restaurants in 2020.
    • The most popular time of the day to place a food delivery order was 3pm in Mexico, 7pm in Japan and 8pm in Brazil.
    • In 2020, the most ordered items in Japan, Mexico and Brazil was large-size beef noodles, traditional pepperoni pizza, beef and chicken burger, respectively.

In times of uncertainty, we heard more stories of love, perseverance and our shared fighting spirit. Kudos to all! We will be back together, back stronger as 2021 brings renewed hopes and commitments.

About Didi Chuxing

Didi Chuxing (“DiDi”) is the world’s leading mobile transportation and local services platform. The company offers a full range of app-based services for over 550 million users across Asia Pacific, Latin America and Russia, including taxi-hailing, private car-hailing, P2P rideshare, bus, bikes & e-bikes, designated driving, automobile solutions, delivery and logistics, and financial services. Tens of millions of car owners, drivers and delivery partners who find flexible work and income opportunities on DiDi platform provide over 10 billion passenger trips a year. Daily trip volume for DiDi’s core mobility services exceeds 60 million during the first week of October 2020.

DiDi is committed to collaborating with policymakers, the taxi industry, the automobile industry and our communities to solve the world’s transportation, environmental and employment challenges with localized smart transportation innovations by leveraging its AI capabilities. We will strive non-stop to create better life experience and greater social value, through building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news.

Contact information

Media Enquiry:

Didi Chuxing
globalpr@didiglobal.com

Sard Verbinnen & Co
DidiChuxing@sardverb.com
US +1 415 618 8750
HK +852 3842 2200

About Business Wire

Business Wire
Business Wire



Subscribe to releases from Business Wire

Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.

Latest releases from Business Wire

XPRIZE and Cognizant Announce Grand Prize Winners in Pandemic Response Challenge to Restart Economies Around the World9.3.2021 09:31:00 CETPress release

XPRIZE, the world’s leader in designing and operating incentive competitions to solve humanity’s grand challenges, in partnership with Cognizant(Nasdaq: CTSH), one of the world's leading technology and professional services companies, today announced the Grand Prize Winners in the $500K Pandemic Response Challenge. The four-month global competition was designed to harness the power of data and artificial intelligence in equipping policymakers, health officials and business leaders with the insights and guidance necessary to implement public safety measures that help keep local economies open while minimizing virus outbreaks as vaccines become more widely available. These decision-makers are encouraged to use the results, methodologies and technology from the challenge as reference on approaches to minimize potential outbreaks, now and moving forward. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210309005419/en/ Winning fir

The NAGA Group AG Closes USD 30 Million Financing Framework and Reports Record Growth9.3.2021 09:23:00 CETPress release

The NAGA Group AG (XETRA: N4G, ISIN: DE000A161NR7), provider of the social network for financial market trading NAGA.com, reports on the largest financing arrangement in the company's history to date and further record growth in February 2021. NAGA has signed an agreement with the US Fund Yorkville Advisors securing a growth financing framework of up to USD 30 million. "We are excited about the deal with Yorkville and are setting the course for NAGA to scale even faster. The financing gives us the power and the flexibility to allow the company to be taken to the next level. NAGA is a growth case in a very large and rapidly growing market. This decade will be definitely the breakthrough period for FinTechs", comments NAGA CEO Benjamin Bilski on the closed deal. In addition, the company reports on preliminary results for February which have once again significantly exceeded the record figures from January 2021. In February, NAGA achieved a record user growth with 37,000 new accounts and

Fibocom Announces Multiple Next-Gen 5G NR Modules to 3GPP R16 Standard at MWC Shanghai 20219.3.2021 05:15:00 CETPress release

Fibocom (Stock Code: 300638), a leading provider of cellular embedded wireless module solutions for the Internet of Things (IoT), announced the world-wide launch of the next generation 5G NR modules compliant with the 3GPP R16 standard during Mobile World Congress Shanghai 2021 (MWCS21). The new launch includes FM160 and FG160 5G module series of Sub-6GHz frequency range, as well as FM160W and FG160W series of mmWave range. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210308005973/en/ Fibocom Next-Gen 5G Modules (Photo: Fibocom) Product video on YouTube: https://www.youtube.com/watch?v=Wg0nE1WtoBM The new 5G NR module series is based on the newly-announced Qualcomm® Snapdragon™ X65 and X62 5G Modem-RF Systems and delivers enhanced mobile broadband and high-reliability, low-latency wireless services for IIoT (Industrial IoT), FWA ( Fixed Wireless Access), 4K/8K live streaming, telemedicine, private 5G networks, and other ma

Statement on International Women’s Day 2021 by Julia Simon, Chief Legal and Diversity Officer of Mary Kay Inc.8.3.2021 23:00:00 CETPress release

Below is a statement by Julia Simon, Chief Legal Officer and Chief Diversity Officer, Mary Kay Inc., on International Women’s Day 2021. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210308005888/en/ Julia Simon, Chief Legal Officer and Chief Diversity Officer (Photo: Mary Kay Inc.) Empowered women empower women. This belief serves as the foundation on which all work, internally and externally, rests at Mary Kay Inc. This mantra inspires Mary Kay’s tireless efforts to hire and promote women in leadership positions, support the Women’s Empowerment Principles established by UN Women and UN Global Compact, and develop entrepreneurship and economic opportunities to increase women’s participation and combat gender bias everywhere. If we lift one, we lift all. On International Women’s Day (IWD) 2021 that message rings especially poignant. The theme of this year’s IWD is “Women in leadership: Achieving an equal future in a COVID-19

CGTN: Improving Hong Kong's Electoral System: What's at Stake?8.3.2021 20:06:00 CETPress release

China is mulling improving the electoral system of the Hong Kong Special Administrative Region (HKSAR) – but critics say it's a plan to eliminate opposition forces in the city. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210308005793/en/ Why are improvements imperative? When explaining the draft decision on improving the electoral system of the HKSAR to lawmakers, Wang Chen, vice chairman of the National People's Congress (NPC) Standing Committee, said the move is to prevent anti-China, destabilizing forces from seizing power, citing the months-long riots in 2019. "To remedy the situation, it is important to take necessary steps to improve the electoral system and remove existing institutional deficiencies and risks to ensure the administration of Hong Kong by Hong Kong people with patriots as the main body," Wang said. Alex Fan, founding president of the International Youth Legal Exchange Federation in Hong Kong, told CG

VALBIOTIS Selected to Present TOTUM-854’s Results on Arterial Hypertension at the Annual Meeting of the European Society of Hypertension (ESH) and the International Society of Hypertension (ISH) in April 20218.3.2021 17:40:00 CETPress release

Regulatory News: VALBIOTIS (Paris:ALVAL) (FR0013254851 – ALVAL, eligible for PEA / SME), a Research & Development company committed to scientific innovation for preventing and combating metabolic diseases, announces that the preclinical results obtained with TOTUM-854 for arterial hypertension have been selected by the European Society of Hypertension (ESH) and the International Society of Hypertension (ISH). These results, achieved through work undertaken as part of the academic partnership between VALBIOTIS and the University of Avignon, as well as at the Riom R&D platform, will be presented during the annual ESH-ISH Joint Meeting, which will be held virtually from 11 to 14 April 2021. Pascal SIRVENT, member of the Management Board, Head of Discovery, Preclinical and Translational Research Department at VALBIOTIS, states: “We are thrilled about the selection of these results with TOTUM-854 on high blood pressure for the annual meeting of ESH and ISH, two key learned societies for art

Tanner Pharma Group Expands Ex-US Access Program to Provide LEUKINE® for Use in Patients with Respiratory Illness Associated with COVID-198.3.2021 16:53:00 CETPress release

Tanner Pharma Group (Tanner) today announced expansion of the LEUKINE Access Program (LeAP) as a channel for distribution of LEUKINE® (sargramostim) in international markets. LEUKINE®, approved by the US FDA in 1991 and now manufactured by Partner Therapeutics (PTx), is a recombinant granulocyte macrophage colony-stimulating factor (GM-CSF) that stimulates the immune system and has been used in leukemia patients to reduce the risk of infection. PTx recently announced that a clinical trial of Leukine® conducted in Belgium of hospitalized COVID-19 patients suffering from acute hypoxic respiratory failure requiring supplemental oxygen met the primary endpoint of significant improvement in lung function. Improvement in oxygenation of at least 33% or more from baseline was seen in 54% of patients on the LEUKINE® plus standard-of-care (SOC) arm versus 26% of patients on SOC (p=.0147). Tanner provides a regulatory-compliant pathway to make LEUKINE® available in international markets. If a pat

In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.

Visit our pressroom