Autodoc launches special concessions programmefor regular customers
Berlin - Autodoc, benchmark in online sales of automotive spare parts in Europe, is launching its "Autodoc Plus" discount programme for regular customers. Customers who purchase car parts frequently from Autodoc will be able to reserve additional premium options at reduced prices, have their order prioritised and secure additional discounts on delivery costs and products. Autodoc Plus memberships can be reserved in three price categories, each with graduated benefits to customers. The idea behind this originated with customers' inquiries regarding a benefits programme for frequent customers.
Autodoc Plus is one aspect of the innovations in customer service
As Alexej Erdle, Autodoc GmbH chief executive says: "Some of our customers who purchase from us frequently and in large quantities have repeatedly inquired about special terms on orders and discounts. They include workshops as well as individual regular customers who would benefit considerably from an offer of this kind. As an innovative company, we naturally pay close attention to feedback from our customers. With Autodoc Plus we are now offering three different programmes to benefit our most loyal customers, who will then have additional options for making savings with ease."
The Autodoc Plus discount programme is part of the company's constant effort to continually improve the customer's experience. The launch of the "Autodoc Club" platform at the end of 2019 is part of this, alongside the expansion of the product range and improving the shop websites. This enhances the range on offer with digital advice. Autodoc Plus is expanding the range with additional benefits by means of premium features for active customers.
Three models provide for adaptability
Autodoc Plus can be reserved as "Basic", "Optimum" or "Professional". To date, the highest level - Professional - offering the most comprehensive advantages is in greatest demand with our customers.
Basic members receive a 20% discount on the "Secure Order" option, priority status for their orders and notification of which items are ready for rapid dispatch. Optimum customers have the discount increased to 35% and in addition receive twice the bonus credits in the parts dealer's loyalty programme. For the highest level of Professional, the discount on Secure Order rises to 50%, and in addition to the abovementioned benefits there is a 30% discount on dispatch costs and a minimum discount of 20% on items in the online shop. Payment terms are either monthly or annually.
Autodoc Plus is offered across Europe in almost all markets, with the exception of the United Kingdom, Norway and Switzerland. Autodoc Plus is already available on the desktop website and will soon come up on the mobile version. Customer inquiries will correspondingly be provided in the Autodoc App in the medium term.
- Picture is available at AP Images (http://www.apimages.com) -
Head of Press and Public Relations & Communications
Tel.: +49 30 2084 78 237
Tel.: +49 611 20 585 5-64
AUTODOC is Europe's leading online retailer of car parts. As the fastest-growing company in this sector with annual sales in the 2019 fiscal year growing 48% to around 615 million euros (2018: 415 million euros), AUTODOC strives to further strengthen its position. Owing to its successful expansion, AUTODOC is now active in 26 other European countries in addition to Germany. AUTODOC shows its strong customer focus through social media activities, technical support in the language of the corresponding country and a demand-based product range with presently almost 2.5 million products from 870 manufacturers for 166 car brands. They include braking systems, car body parts, shock absorbers, automotive springs, exhaust systems, interior elements, steering and clutch components, air conditioning and heating systems, repair sets and engine oil. AUTODOC GmbH is a fully owner-operated company based in Berlin/Germany. The local business in Szczecin is conducted by its subsidiary AUTODOC Logistics sp. z o. o.
Abonnera på våra pressmeddelanden. Endast mejladress behövs och den används bara här. Du kan avanmäla dig när som helst.
Senaste pressmeddelandena från Autodoc
Autodoc also sees profitable growth in 2019 and continues its expansion course in Europe4.8.2020 10:00:00 CEST | Press release
Sales target for 2019 achieved: strong organic sales growth of 48% to EUR615m EBITDA reaches EUR44.6m, up 50% Operations expanded to Ireland in June 2020, bringing the total to 27 countries Turnover target of over EUR800m for 2020 BERLIN, 4 August 2020 – Autodoc, Europe's leading online dealer in the automotive aftermarket, also grew profitably in the fiscal year 2019, thus continuing its consistent success story that began in its founding year of 2008.The company was able to significantly increase its sales and turnover of automotive spare parts, consumables and accessories on the internet. Net sales increased by 48% year-on-year to EUR615.0m (2018: EUR415m). As a result, Autodoc achieved its own sales target of over EUR600m. Earnings before interest, taxes, depreciation and amortisation (EBITDA) increased by 50% to EUR44.6m (2018: EUR29.7m). The return on sales improved slightly to 5.0% (2018: 4.8%). Autodoc's customers are end consumers (B2C) and increasingly also corporate customer
Autodoc continues strong growth29.4.2020 14:40:20 CEST | Pressmeddelande
Berlin, 29 April 2020 – Autodoc GmbH, benchmark in online sales of automotive spare parts in Europe, posted sales revenue of 165.5 million euros in the first quarter of 2020 (Q1 2019: 127.0 million euros). This corresponds to a rise in turnover of 30% compared with the same period a year earlier. Over the first three months, the product range was expanded and new and innovative customer solutions were introduced. Both aspects continue to form the main components of the growth strategy that the company plans to implement consistently over 2020.
I vårt pressrum kan du läsa de senaste pressmeddelandena, få tillgång till pressmaterial och hitta kontaktinformation.Besök vårt pressrum