Western Union Expands Its Digital Services
Western Union (NYSE: WU), a leader in cross-border and cross-currency money movement, today announced the expansion of its digital money transfer services, the fastest-growing part of its business in 2019, to over 75 countries, and payout into a global network of four billion accounts and wallets across 100 countries, in addition to a vast agent retail network in 200 countries and territories.
Western Union’s digital global expansion has been a strategic pillar for years, and today is available across every continent of the world. The Company’s digital services purposefully capture all the top 20 of the world’s primary remittance sending countries ranked by the World Bank. Equally, the Company’s global account and wallet payout network covers the world’s major remittance receive countries.
Western Union’s digital services has consistently delivered double-digit revenue growth over the last few years through 2019. Its combined send and receive digital scale set the standard for international money movement. The end-to-end digital payments experience is an advantage to customers providing an option for online services, following locally directed community restrictions and stay-at-home orders as a result of COVID-19.
Western Union has also been working with its agents, partners, and regulators across the world to continue to provide money transfer services as an essential service to communities during the current COVID-19 crisis. These efforts include easier onboarding or assisted services such as the recently announced ‘Digital locations’ available in select countries.
“Western Union’s strong balance sheet and financial position allows us to continue to expand our digital services to more people than ever before, in more parts of the world, including the world’s largest sending and receiving countries, especially during these challenging times,” said Western Union President and CEO Hikmet Ersek.
Ersek said, “We are proud that our digital strategy, prioritized years ago, is enabling real-time digital payments for customers and businesses. We are humbled to serve an ever-broader array of customers, giving them greater ease, access and confidence in every transaction they make, while upholding what matters most to them – speed, reliability, convenience and trust. This is even more important during these challenging COVID-19 times. While the vast majority of our retail network remains open, some of our retail locations in certain areas have been impacted by local government closure directives.
“Money flows are a vital source of income for many of our customers, including our business clients and partners. Amid the current uncertainty, we are doing everything we can to keep money moving to where it is needed most, across the world.”
Western Union services today:
From approximately 75 countries, customers can send money around the world, check prices and exchange rates, and track their transfers through either westernunion.com or https://www.westernunion.com/us/en/mobile-app.html partner led digital platforms in several countries such as Canada, France, Italy, Russia, South Korea and Saudi Arabia.
Shutdowns related to COVID-19 have impacted some Western Union Retail Agent locations with altered operating hours or closures, globally. At this time, however, customers everywhere are encouraged to use the global Agent Locator tool to be sure of the status and hours of their nearest location, which is updated three times a day.
On March 26, 2020, Western Union announced the launch of a new channel – Digital Location – to enable customers in Austria, Belgium, Italy, Portugal and Oman to connect in multiple languages via a voice or video call to a money transfer personal-service assistant who will help them through the transaction. Customers will electronically complete their transaction funded by cards for payout into Western Union’s Global Network.
Western Union Business Solutions continues to serve its small, medium and corporate client base with cross-border, cross-currency payments including specialized solutions for verticals like Financial Institution, Education, Legal and Non-governmental organization.
About Western Union
The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement and payments. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. As of December 31, 2019, our network included over 550,000 retail agent locations offering our branded services in more than 200 countries and territories, with the capability to send money to billions of accounts. Additionally, westernunion.com, our fastest growing channel in 2019, is available in over 75 countries, plus additional territories, to move money around the world. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth. For more information, visit www.westernunion.com.
Western Union Global Communications: Pia De Lima; Pia.DeLima@westernunion.com +1 (954) 260-5732
Western Union Americas: Margaret Fogarty; email@example.com
Western Union Middle East & Africa: Mohamed El Khalouki; Mohamed.ElKhalouki@wu.com
Western Union Asia-Pacific: Karen Santos; Karen.Santos2@westernunion.com
About Business Wire
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
Laboratory Studies Confirm BETADINE® Antiseptic Products’ Effectiveness Against COVID-19 Virus10.7.2020 00:37:00 CEST | Press release
Mundipharma today announced that laboratory testing at the Duke-NUS Medical School in Singapore, has confirmed the effectiveness of its BETADINE® antiseptic products against the novel coronavirus (SARS-CoV-2) which causes COVID-19 disease. Testing has demonstrated BETADINE’s® strong in-vitro virucidal activity, killing 99.99% of the SARS-CoV-2 virus in 30 seconds. The products subjected to testing were: BETADINE® antiseptic products, namely Solution (10% PVP-I), Skin Cleanser (7.5% PVP-I), Gargle and Mouthwash (1.0% PVP-I) and Throat Spray (0.45% PVP-I). The research has been published in the respected Infectious Disease and Therapy Journal on 08 July 2020. “These results confirm our view that BETADINE® antiseptic products, used appropriately and in conjunction with other preventative treatment options including PPE, can play a role in limiting the spread of infections, including COVID-19,” said Raman Singh, CEO Mundipharma. “It also provides the medical community as well as consumers
New Evidence Shows Morinaga Milk’s Probiotic Bifidobacterium breve A1 Improves Memory of Older Adults With Cognitive Dysfunction9.7.2020 20:00:00 CEST | Press release
Morinaga Milk Industry Co., Ltd. (TOKYO:2264), a leading Japanese dairy product company and a key global probiotics manufacturer, confirmed that its proprietary probiotic strain Bifidobacterium breve A1 (a.k.a. B. breve MCC1274) is safe and effective for improving memory functions of older adults with suspected mild cognitive impairment (MCI) in a randomized, double-blind, placebo-controlled trial (RCT). This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200709005032/en/ Figure 1. Changes of RBANS scores at 16 weeks from baseline. Values are indicated as mean with error bars as the standard error. **p<0.001, ***p<0.0001, inter-group difference, Student’s t-test. (Graphic: Business Wire) The new study, published recently in the Journal of Alzheimer’s Disease, has produced breakthrough results uncovering a novel promising probiotic intervention for early dementia prevention. The clinical study conducted by a clinical research orga
rf IDEAS and Ricoh Simplify Secure Access to Multifunction Printers9.7.2020 18:05:00 CEST | Press release
rf IDEAS, a leading manufacturer of credential readers for authentication and logical access, today announced with Ricoh the integration of its WAVE ID® Plus dual-frequency card reader technology with Ricoh’s Smart Operation Panel (SOP), Gen 2.5. The new WAVE ID Ricoh Universal SOP Reader is the most innovative reader for secure pull-print applications with Ricoh multifunction printers. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200709005764/en/ WAVE ID® Ricoh Universal SOP Reader (Photo: Business Wire) rf IDEAS and Ricoh have a proven record of working together to deliver secure workplace solutions that feature the most advanced identification and authentication capabilities. “As we continue our worldwide partnership with a leader in the print industry, we are delighted that Ricoh chose rf IDEAS to develop an innovative credential reader design that connects to its A3 multifunction devices,” said Tod Besse, senior vice
Immersive Labs Adds Tenable Co-Founder and Security Industry Veteran Jack Huffard to its Board of Directors as Demand for Improving and Measuring Cyber Talent Grows9.7.2020 17:46:00 CEST | Press release
Immersive Labs, the company empowering organizations to equip, exercise, and evidence human cyber capabilities, announced Jack Huffard, a co-founder and board member of Tenable (Nasdaq: TENB) will join its board of directors to help drive growth. This comes on the heels of Immersive Labs’ recent expansion into the U.S. market, backed by Goldman Sachs and Summit Partners with $50M in financing, after four successful years of fast-growth and an impressive customer roster in the UK and the U.S. With the addition of Huffard to the board, a cybersecurity industry business leader who helped Tenable through its fast growth and successful IPO, the Immersive Labs team is well-suited for its next phase of innovation and market leadership. Huffard also currently serves as a board director for Norfolk Southern Corporation (NYSE: NSC) and is a member of the National Security Telecommunications Advisory Committee (NSTAC), helping the US government navigate pressing national security issues and stren
Jonckers Announces New CEO9.7.2020 17:08:00 CEST | Press release
Jonckers, a global leader in language platform technology and multilingual solutions, today announced that its Board of Directors has appointed Silke Zschweigert as Chief Executive Officer, effective immediately. Zschweigert previously held the position of Chief Revenue Officer. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200709005715/en/ Silke Zschweigert Newly appointed CEO of Jonckers - a global leader in language platform technology and multilingual solutions (Photo: Business Wire) “I’m very privileged to be asked by the Board to be the next CEO of this dynamic and forward-thinking company,” said Zschweigert. “The company transitioned from being a pure language service provider to an AI-driven Language Platform with a multilingual community. I look forward to scaling this capability and further developing advanced solutions creating significant value for Enterprises going global.” Zschweigert succeeds Geo Janssens who
Taulia Secures Strategic Investments from Ping An, J.P. Morgan and Prosperity7 Ventures9.7.2020 16:33:00 CEST | Press release
Taulia, the leader in working capital technology solutions, today announced a new strategic funding round of $60 million led by the Ping An Global Voyager Fund with additional participation from J.P. Morgan, Prosperity7 Ventures and existing investors including Zouk Capital. The funding will help accelerate growth as the company sets its sights on further global expansion. CEO of Taulia, Cedric Bru said, “It’s a testament to the product-market fit of the Taulia solution that we have garnered the interest and investment from this trifecta of Fortune Global 50 companies. Ping An, J.P. Morgan and Prosperity7 Ventures bring a wealth of knowledge that we will leverage to further solve liquidity needs of businesses and contribute to economic growth.” Donald Lacey, Managing Director and COO of the Ping An Global Voyager Fund, said, “Providing SMEs access to efficient sources of financing is a topic of incredible importance in today’s economic environment. Taulia is at the forefront of supply
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.Visit our pressroom