Savings in Sight: Specsavers Makes Significant Savings Over Three Years by Moving Support Function from Oracle to Spinnaker Support
Spinnaker Support (Spinnaker), trusted by companies worldwide to support their essential Oracle, SAP and VMware software, today announces that it will enable global eyecare and hearing specialist Specsavers to achieve significant savings over the next three years by moving its support from Oracle to Spinnaker.
Founded in 1983, Specsavers provides affordable eyecare and hearing services to customers worldwide, aiming to transform lives through accessible healthcare. With over 2,293 stores across the UK, Ireland, the Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, Specsavers employs more than 46,000 people working in stores, support offices, and throughout the supply chain.
In 2012, Specsavers went on a journey to transform its legacy IT estate, with Oracle forming the foundation of its supply chain, finance systems, and customer marketing. However, as Oracle shifted toward cloud solutions and perpetual licensing, Specsavers decided to reassess its support function.
Specsavers was also eager to maintain its relationship with Oracle and continue using its product suite, including Oracle E-Business Suite, Siebel, Oracle Customer Hub, and Hyperion.
Kieran Mazur, Head of Information Technology, Group and People & Organization, Specsavers said: “After an in-depth RFP process that allowed us to ensure that any change to our Oracle support function wouldn’t affect our supply chain, and after a recommendation from Gartner, we decided to engage Spinnaker to provide support for our Oracle applications. Spinnaker Support took the time to explain how they would respond if something went wrong, but more importantly how quickly an issue would be solved - and this target resolution time is critical for Specsavers. Spinnaker’s Ultimate Support Guarantee then provided the reassurance many in our team required in the event we needed to ask Oracle for specific support to address an issue, which means we weren’t alone.”
Mazur continued: “We will save a significant amount over the next three years because of the decision to move our support function from Oracle to Spinnaker Support. These savings will be reinvested in our retail-facing technology and improve the customer service we provide. In addition, the switch to Spinnaker has delivered improved support and eliminated our support ticket backlog, which has then allowed us to resolve supply chain and retailer system issues in rapid time.”
Since making the switch to Spinnaker Support, the relationship between Specsavers and Oracle has remained unchanged and both are engaging about future strategy.
Matt Stava, CEO, Spinnaker Support said: “Our partnership with Specsavers demonstrates how organizations can free themselves from support contracts that no longer meet their needs, while still maintaining a relationship with the software vendor and continuing to use their products. For Specsavers, the significant cost savings will be reinvested to improve other areas of their business.”
For more information about Spinnaker Support, visit www.spinnakersupport.com.
About Spinnaker Support
Spinnaker Support delivers global, independent third-party software support for Oracle, SAP, and VMware, along with managed services and cloud solutions for Oracle and SAP. Trusted by companies worldwide, including those in highly regulated industries, Spinnaker empowers organizations to take control of their IT strategy. By breaking free from vendor-imposed roadmaps, aligning software management with business objectives, reducing costs, and maximizing ROI, Spinnaker provides customers with the power of choice. With a strategic approach to security, performance, resource allocation, and managed services, Spinnaker Support ensures long-term IT efficiency and success.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250122284786/en/
Contacts
Media contact
Dan Walsh
dan@mustardpr.com
+44 (0) 7828 816 971
(c) 2024 Business Wire, Inc., All rights reserved.
Business Wire, a Berkshire Hathaway company, is the global leader in multiplatform press release distribution.
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
BitGo yn Sicrhau Cymeradwyaeth OCC i Drosi i Fanc Ymddiriedolaeth Genedlaethol Siartredig Ffederal13.12.2025 02:13:00 CET | Pressmeddelande
Cyhoeddodd BitGo Holdings, Inc. (“BitGo”), y cwmni seilwaith asedau digidol, heddiw fod Swyddfa Rheolwr yr Arian Cyfred (“OCC”) wedi cymeradwyo ei gais i drosi BitGo Trust Company, Inc., cwmni ymddiriedolaeth siartredig De Dakota, i fanc cenedlaethol o'r enw BitGo Bank & Trust, National Association (N.A.). Gyda chymeradwyaeth OCC heddiw o'i drosi, mae is-gwmni Cwmni Ymddiriedolaeth BitGo bellach yn gweithredu fel BitGo Bank & Trust, National Association (N.A.). Bydd BitGo Bank & Trust, N.A. yn gweithredu o dan un gyfundrefn oruchwylio ffederal unffurf, gan ei alluogi i ddarparu'r eglurder, y llywodraethiant, a'r sicrwydd rheoleiddiol y mae sefydliadau'n eu disgwyl gan ymddiriedolwr a reoleiddir yn ffederal. Mae'r gymeradwyaeth hon yn atgyfnerthu safle BitGo fel sylfaen sefydliadol ar gyfer y system ariannol fodern, gan gyfuno goruchwyliaeth ar lefel banc â'r diogelwch, y cydymffurfiaeth, a'r graddadwyedd sy'n diffinio seilwaith BitGo. O dan siarter y banc cenedlaethol, ac yn amodol ar
FIA, Formula 1 Group and All 11 Race Teams Officially Sign the Ninth Concorde Agreement, Securing Strength and Stability for the Sport in Pivotal Five-Year Agreement12.12.2025 17:10:00 CET | Press Release
The Fédération Internationale de l'Automobile (FIA), the global governing body for motor sport and the federation for mobility organisations worldwide, and Formula 1 Group, the Commercial Rights Holder, have today announced the signing of the Concorde Governance Agreement, a crucial contract defining the regulatory framework and governance terms of the FIA Formula One World Championship until 2030. This follows the announcement in March that the 2026 Commercial Concorde Agreement had been signed by all the teams and Formula 1 Group. Together, these agreements constitute the ninth Concorde Agreement, representing a major step forward in the professionalisation and global development of the sport. First introduced in 1981, the Concorde Agreements are designed to promote sporting fairness, technological innovation and operational excellence, and align all key stakeholders around a shared vision for structured governance and continued growth of the sport. Each iteration of the Concorde Agr
Anabranch Capital Management, LP supports relisting of SmartCraft ASA to Nasdaq Stockholm12.12.2025 16:26:00 CET | Press Release
Reference is made to the stock exchange announcement by SmartCraft ASA ("SmartCraft" or the "Company") on 1 December 2025 regarding the contemplated relisting of SmartCraft from Euronext Oslo Børs to Nasdaq Stockholm (the "Relisting") and the announcement of a cross-border merger to effect the Relisting. Funds managed by Anabranch Capital Management, LP (“Anabranch”) intend to vote in favour of the merger plan resolved by the boards of SmartCraft and its Swedish wholly owned subsidiary, SmartCraft Group AB (publ), to effect the Relisting at the Company's extraordinary general meeting planned for January 2025 (the "EGM"). Anabranch intends to vote with all Anabranch shares held at the Record Date for the EGM in favour of the relisting effected by the merger plan. Funds managed by Anabranch currently hold approximately 15.9 million shares in SmartCraft. Disclaimer: The views expressed are those of the authors and Anabranch Capital Management, LP as of the date referenced and are subject
Mohammed Ben Sulayem Re-Elected as President of the FIA12.12.2025 15:49:00 CET | Press Release
The Fédération Internationale de l’Automobile (FIA), the global governing body for motor sport and the federation for mobility organisations worldwide, today confirms that Mohammed Ben Sulayem has been re-elected as President of the FIA, following the election of his Presidential List by the General Assembly in Tashkent, Republic of Uzbekistan. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251212213181/en/ President Mohammed Ben Sulayem now begins his second four-year term, having overseen a period of significant renewal and stabilisation for the organisation since his initial election in 2021. Over the past four years, the FIA has undergone a wide-ranging transformation, improving governance, operations and restoring the financial health of the federation. These changes have strengthened the FIA’s position as the world’s governing body for motorsport and the leading authority on safe, sustainable, and affordable mobility.
Capcom’s All-new IP PRAGMATA to Launch on April 24, 2026!12.12.2025 15:00:00 CET | Press Release
Capcom Co., Ltd. (TOKYO:9697) today announced that sci-fi action-adventure game PRAGMATA, a completely new IP, is scheduled for release on April 24, 2026. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251212791950/en/ PRAGMATA Key Art PRAGMATA is a new type of sci-fi action-adventure game mixing puzzle and action elements. In the game, which takes place on the moon in a near-future world, the spacesuit-clad Hugh and android girl Diana cooperate while fighting their way back to Earth. By bringing the title to Nintendo Switch™ 2 in addition to PlayStation®5 system, Xbox Series X|S and PC, Capcom looks to further advance its multi-platform strategy and expand its user base. Moreover, a playable demo of the game will be released first on PC starting today, December 12, to further convey the appeal of the title. The company hopes that players look forward to PRAGMATA, which has already garnered acclaim for its playable demos at
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom